Privacy Policy — Hearing Ribbon

Effective Date: May 2026 · Last Updated: May 2026

⚠️ Draft notice: This is a starting-point draft. Before launch, have a qualified attorney review this policy against your jurisdiction’s requirements (Texas, plus any state or country where you collect data — GDPR for EU visitors, CCPA for California residents, etc.).

1. Who we are

This Privacy Policy describes how Hearing Ribbon LLC (“Hearing Ribbon,” “we,” “our,” or “us”) collects, uses, and shares information when you visit hearingribbon.com (the “Site”) or interact with our products and services.

Hearing Ribbon LLC is registered in the State of Texas, USA. Contact: hello@hearingribbon.com.

2. Information we collect

Information you give us

Email address — when you subscribe to our pre-launch list, newsletter, or contact us.
Order information — when our store launches: name, shipping address, billing address, phone, and payment details (processed by our payment provider, not stored by us).
Messages — when you email or contact us, we keep your message and reply.

Information collected automatically

Device & usage data — IP address, browser type, device type, referring pages, time on site, and similar technical information.
Cookies & similar technologies — small data files used to remember preferences and analyze site use. You can control cookies in your browser settings.

3. How we use information

To send pre-launch updates, newsletters, and order confirmations you’ve requested.
To fulfill orders, process payments, and provide customer support (once commerce is live).
To improve our website, products, and overall experience.
To comply with legal obligations and protect against fraud or misuse.

4. Who we share information with

We do not sell your personal information. We share limited information only with:

Service providers — email platforms (e.g., Formspree, our newsletter provider), hosting (Namecheap), analytics, payment processors, and shipping carriers — strictly to operate the service.
Legal requirements — if required by law, court order, or to protect rights, safety, or property.
Business transfers — in connection with a merger, acquisition, or sale of assets, subject to applicable confidentiality protections.

5. Your rights

Depending on where you live, you may have the right to:

Access, correct, or delete the personal information we hold about you.
Opt out of marketing emails at any time (every email contains an unsubscribe link).
Request a copy of your data in a portable format.
Object to or restrict certain processing.

To exercise any of these rights, email us at hello@hearingribbon.com. We respond within 30 days.

6. Data retention

We keep your information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. If you unsubscribe and have no open orders, we remove your information from active systems within a reasonable period.

7. Children

Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure — we cannot guarantee absolute security.

9. International transfers

Hearing Ribbon is based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. By using the Site, you consent to this transfer.

10. Changes to this policy

We may update this policy from time to time. We’ll post the new version here with an updated “Last Updated” date. Material changes will be communicated to subscribers by email.

11. Contact us

Questions about this policy or our practices? Email hello@hearingribbon.com.